Betting Rules

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1. General betting conditions

These rules apply to bets placed through Wildpokies Casino and form part of the terms governing your use of the website. By opening an account, accessing a betting product or submitting a wager, you confirm that you have read and understood the rules that apply to the relevant service. Some games or betting products may also have additional rules shown on the applicable game screen, betting slip, information panel or promotional page. Those additional rules should be read before you place a wager.

You are responsible for checking that you are permitted to use online gambling services in your location. You must only use the website where online gambling is lawful and must follow all laws that apply to you as a player in Australia. Wildpokies Casino may restrict access where required by law, regulation, technical controls or internal risk procedures. These rules do not replace any legal requirement and may be supplemented by applicable site notices.

Only one personal account should be used by each player unless Wildpokies Casino has expressly approved another arrangement. You must provide information that is accurate, current and complete when creating or maintaining an account. An account must be used only by the registered account holder. You must keep login details confidential and should notify the operator promptly if you believe that another person has accessed your account.

• You must meet the applicable minimum age requirement before opening or using an account.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to bypass security, identity, location or account controls.
• You should review the stake, selection, odds or game details carefully before confirming a wager.

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2. Placing and confirming wagers

A wager is normally submitted by selecting the relevant game or betting option, entering or choosing a stake and confirming the transaction through the available interface. Before confirmation, check that the selected game, bet type, stake and any other details are correct. A wager may be accepted, rejected, suspended or subject to review in accordance with the applicable product rules and the operator’s procedures.

A bet is generally treated as placed only when the website confirms acceptance and records the transaction. A selection made on screen, or an unfinished betting slip, is not necessarily a completed wager. You should not assume that a bet has been accepted merely because you clicked a button or saw a temporary message. The account history or other confirmation provided by the website is the appropriate record to review.

Once accepted, a wager will normally remain binding unless it is cancelled or amended under the rules for the relevant product, or an error, technical issue, legal requirement or exceptional circumstance applies. Requests to cancel or change a bet are not automatically available and may not be possible after acceptance. If a wager is affected by an obvious error, system malfunction or inaccurate information, Wildpokies Casino may take reasonable action under the applicable terms.

The amount available in your account must be sufficient for the stake at the time the wager is submitted. A transaction may be declined if the required funds are unavailable, the account is restricted, verification is incomplete, a product is unavailable or a technical or security check cannot be completed. Any displayed balance, odds or game information may be subject to change before a transaction is accepted.

Account records and verification

You should retain or review relevant confirmations, account statements and betting history. If you believe a wager, balance movement or result has been recorded incorrectly, raise the issue through the available support process as soon as reasonably possible and provide enough information for the transaction to be identified. The operator may request identity, age, payment or source-of-funds information before allowing continued play, processing certain transactions or resolving an account query.

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3. Game rules, results and settlement

Each game or betting product is governed by its own displayed rules. These may explain the objective of the game, available selections, stake options, winning combinations, multipliers, bonus features, settlement method and any circumstances in which a wager is void or returned. You should read the relevant game information before playing because the rules can differ between products and may change when a game is updated or withdrawn.

For games using random outcomes, results are generated through the system or game process specified for that product. Past outcomes do not predict future outcomes, and a previous win or loss does not make a particular result more or less likely. You should not treat patterns, near wins, visual effects or suggested selections as evidence that a win is due. All wagers carry a risk of loss.

Where a product uses an external event or result, settlement will be based on the official result or source identified in the applicable product rules. If an event is abandoned, postponed, altered or affected by an error, the relevant rules will determine whether the wager stands, is resettled or is treated as void. Different bet types may have different settlement conditions, so the displayed rules should always be checked before placing a wager.

A winning wager is settled according to the odds, payout table or calculation shown for the relevant product at the time of acceptance, subject to applicable terms. A displayed return may include the original stake or may represent winnings only, depending on the product. Any applicable taxes, fees, restrictions or account conditions will be handled under the relevant terms and legal requirements. Wildpokies Casino does not guarantee that every displayed game, market or payment option will remain available.

Errors, interruptions and void wagers

If a technical fault, communication failure, pricing mistake, incorrect game state or other obvious error affects a wager or result, the operator may suspend the affected service while the matter is reviewed. Affected transactions may be corrected, cancelled, voided or settled in another way where permitted by the applicable terms. The operator will aim to apply a fair and consistent outcome, but a screen display or automated message is not necessarily conclusive if it conflicts with the underlying transaction record.

If a game disconnects or stops responding, do not repeatedly submit the same wager until you have checked your account history and the game status. A wager may have been accepted even if the result or confirmation was not displayed immediately. Repeated actions could create additional transactions. Where an outcome cannot be confirmed, the relevant product rules and transaction records will be used to determine the appropriate resolution.

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4. Fair play, safer gambling and rule changes

Wildpokies Casino expects all players to act honestly and use the website fairly. You must not exploit a software defect, manipulate a game, use unauthorised software, interfere with another player or attempt to obtain an improper advantage. Suspicious activity may be reviewed, and access to an account or transaction may be restricted while checks are carried out. Where a breach is confirmed, action may include cancelling affected wagers, withholding an improper benefit, suspending the account or taking another step allowed by the applicable terms and law.

Gambling should be treated as entertainment rather than a way to earn money or recover losses. Set a budget before you begin and only wager money that you can afford to lose. Keep track of the time and money you spend, take regular breaks and avoid gambling when upset, tired, affected by alcohol or under pressure. Never chase losses by increasing stakes or continuing to play longer than planned.

• Use the safer gambling tools and account controls made available on the website.
• Consider setting personal spending, deposit or session limits where those tools are offered.
• Take a break or request a restriction if gambling stops feeling enjoyable or controlled.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Do not ask another person to gamble for you or use gambling to manage financial difficulties.

Wildpokies Casino may update these Betting Rules to reflect changes to products, technology, legal obligations, security procedures or safer gambling practices. The current version published on the website applies from the date shown or, where no date is shown, from publication. You should review the rules regularly and before placing a wager. If you do not accept an updated rule, you should stop using the affected betting service and follow the available account or support process.

If you have a question about a wager, game rule or account record, review the relevant product information and use the support channel made available on the website. Include the relevant account or transaction details, but do not send passwords or other sensitive security information. These rules are intended as general information and should be read with the complete Terms and Conditions and any specific rules displayed for the game or betting product you choose.